Start With the Basics

General Questions

From our stores in Nairobi, we provide some of the fastest, most affordable delivery options in the industry. 

We currently accept M-Pesa, Airtel Money, Visa, MasterCard. 

For shipping within East Africa, you should receive your order within 1-5 business days. While shipping outside East Africa, 5-14 business days.

 We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders.

We know you can’t wait to receive your order, which is why we will be sure to notify you when your order ships via email.

You need more information

Other Questions

We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.

We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us and make a new purchase for the item or items you want through our site.

Our stores are located in Valleyview Office Park, Block A, 1st Floor, Parklands and Rose Avenue in Nairobi, Kenya. 

Yes, all our prices on all the items are inclusive of VAT.

Any Question?

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